Customer Support
Call Agent Support: +44 (0) 203 238 7130
Support details
Support Articles: help.tripgrid.com/BCD - Help articles for all features
Support detailed locations within the application
You can find access to support information at two different locations within the application, including
The Support menu option on the top toolbar within the Projects page
Within the booking details page of any booking where 'Get Help' is indicated
Clicking "Support" or "Get Help" within either of these locations will bring up the Support Detail Modal, which provides details on how to reach our support via the toll-free help line or our support email.
BCD offers two types of support: software support and training on the application, as well as ticketing agent support if the application is unable to cancel or change a booking.