Skip to main content

Support

This article will detail support details and locations inside the application.

Customer Support

877-308-7474 is our toll-free support number.

Please email us at support@tripgrid.com with all other issues.

Support details

Support detail locations within the application

You can find access to support information at two different locations within the application, including

  1. The Support menu option on the top toolbar within the Projects page

  2. Within the booking details page of any booking where 'Get Help' is indicated

Clicking Support or Get Help within either of these locations will bring up the Support Detail Modal, which will provide details on how to reach our support via the toll-free help line or our support email.

Tripgrid provides two types of support: software support and training on the application, and ticketing agent support if the application cannot cancel or change a booking.

Did this answer your question?